Size guide and return policy

SIZE GUIDE 

Stretch jersey offers ample sizing flexibility, and we recommend opting for the smaller size if you're between two. We're happy to exchange for the correct size if needed. If you're unsure, contact us at hellobysamantha@gmail.com or via Facebook for assistance.

For a fail-safe sizing tip: If you fluctuate between sizes, focus on your bust. If you're between A-D cup sizes, the smaller size may provide a better fit.

For DD cup sizes or higher, opt for the larger size for adequate bust coverage.

Size Guide for Wrap Dresses, Tops and Skirts: 

6

8

10

12

14

16

18

20

22
Bust

79

-82cm

84-

87cms

89-

93cms

95-

97cms

99-

103cms

104-

108cms

110-

115cms

116-

123cms

124-

129cms
Waist

68-

70cms

71-

75cms

76-

79cms

80-

83cms

84-

87cms

88-

91cms

92-

98cms

99-

105cms

107-

115cms
Hips

86-

90cms

93-

97cms

99-

103cms

104-

108cms

109-

113cms

114-

118cms

119-

122cms

123-

129cms

130-

134cms

 

Size Guide for Lana Shift Dress: 

Size

Bust

Waist

Sleeve

length

Skirt

length

Total dress

length

6

84cms

65cms

47cm

58cms

96.5cms

8

89 cms

70cms

47cm

59cms

97cms

10

94cms

75cms

47cm

59cms

98.5cms

12

99cms

80cms

47cm

60cms

100cms

14

104 cms

85cms

47cm

60cms

101.5cms

16

109 cms

90cms

47cm

62cms

103cms

18

114 cms

95cms

47cm

62cms

104.5cms

20

119 cms

100cms

47cm

63cms

106cms

22

124 cms

105 cms

47cm

63cms

107.5cms

Shipping:
- Domestic orders enjoy complimentary standard shipping, while a flat rate of $25AUD applies to international orders.

Return and Exchange Policy:
- All BY SAMANTHA products are proudly crafted in Melbourne with sustainable practices to minimize waste and environmental impact. Refunds are not offered, but exchanges are available if you're not fully satisfied, along with store credits for future exchanges.

Exchanges:
- Contact us at hello@bysamantha.net to arrange your exchange. You are responsible for return shipping costs and must provide proof of postage. Items must be unworn, unwashed, and returned within 14 days. Exchanges are processed within 10 working days. Afterpay refunds are subject to processing fees.

Refunds:
- Notify us at hellobysamantha@gmail.com of any faulty items promptly. Faulty items must be returned within 14 days for a replacement or refund. Refunds are not available for sale items or change of mind.

Discount Codes/Store Credits:
- Store credits and sale codes cannot be combined. Discount codes must be applied at the time of sale and cannot be applied retroactively.

Once communication has been received, the item must be returned within 14 days from the date of contact to receive a replacement or refund.

Please note faulty items that have been worn will not be accepted. 

  • Refunds are not available on items that were purchased on sale including purchases were a sale discount has been used

  • AFTERPAY: Please be aware that if a refund is decided upon where Afterpay is utilised, the refund amount returned to the customer is less the Afterpay processing fees.

Discount codes / store credits :

As of August 2021, we no longer apply / combine a store credit and sale code together, these two functions can only be used individually and not in conjunction.

Discount codes :

Please be mindful that any discount code must be applied at the time of sale and will not longer be applied retrospectively or after an order the been placed (August 2021) .