SIZE GUIDE 

Stretch jersey is generous when it comes to sizing.

We recommend that if you fluctuate between two sizes that you go for the smaller of the two for a more flattering look. If you purchase a size that is not the correct size, then we are more than happy to exchange for the correct sizing at the return of the original garment in original condition. 

 However if you are unsure of your measurements or just want a second opinion, just send us a message at hellobysamantha@gmail.com or Facebook Message us here - we're here to help.

Size Guide for Wrap Dresses, Tops and Skirts: 

6

8

10

12

14

16

18

20

22

Bust

79

-82cm

84-

87cms

89-

93cms

95-

97cms

99-

103cms

104-

108cms

110-

115cms

116-

123cms

124-

129cms

Waist

68-

70cms

71-

75cms

76-

79cms

80-

83cms

84-

87cms

88-

91cms

92-

98cms

99-

105cms

107-

115cms

Hips

86-

90cms

93-

97cms

99-

103cms

104-

108cms

109-

113cms

114-

118cms

119-

122cms

123-

129cms

130-

134cms

 

Size Guide for Lana Shift Dress: 

Size

Bust

Waist

Sleeve

length

Skirt

length

Total dress

length

6

84cms

65cms

47cm

58cms

96.5cms

8

89 cms

70cms

47cm

59cms

97cms

10

94cms

75cms

47cm

59cms

98.5cms

12

99cms

80cms

47cm

60cms

100cms

14

104 cms

85cms

47cm

60cms

101.5cms

16

109 cms

90cms

47cm

62cms

103cms

18

114 cms

95cms

47cm

62cms

104.5cms

20

119 cms

100cms

47cm

63cms

106cms

22

124 cms

105 cms

47cm

63cms

107.5cms

 

Here is our fail-safe-rule-of-thumb sizing tip:

Firstly, do you fluctuate between two sizes?

Our fit really comes down to the bust, we suggest that if you have a bust-cup size between A-D, then the smaller size you wear is possibly the better fit.  Alternatively, if you're a bust cup of DD off higher, please chose the higher size you usually wear so that you have good coverage in the bust. 

 

SHIPPING

Standard shipping is complimentary for all domestic orders and a flat shipping rate of $25AUD applies to all international orders. 

RETURN AND EXCHANGE POLICY

All BY SAMANTHA products are proudly made in Melbourne by skilled machinists. We design our fabrics locally and make all the garments sustainably for minimal wastage and low environmental impact. 

We do not offer refunds, however we will offer an exchange if you are not 100% satisfied with your selection. Additionally, we also offer store credits for your purchase if you prefer to exchange at a later time.

To exchange, the following conditions apply:

Exchanges:

  • Before you send anything, please contact us at hello@bysamantha.net to organise your exchange. 
  • We do not offer a free returns/exchange service. Any returns must be made at your own cost and you must obtain and retain your proof of postage until you have received your refund, just in case your order is lost on its way back to us. We strongly recommend using registered or pre-paid post bags to ensure you obtain a tracking number as we cannot refund or issue credit notes for lost items.

  • Items must be unworn, unwashed and in the same condition it was dispatched to you in otherwise the return or exchange is void. 

  • Items must be returned within 14 days of receiving your order, items requested for return or exchange after this space of time will not be exchanged

  • Exchanges must be returned with a reply-paid parcel then once received we will ship out your alternative items as you wish 

  • By Samantha reserves the right to reject the return of goods which are not returned in accordance with our Returns / Exchange policy 

  • Please allow 10 working days for exchanges and returns to be processed 

Refunds

If you receive a faulty item, please make us aware at hello@bysamantha.net as soon as possible so we can inspect and offer a replacement item.  

Once communication has been received, the item must be returned within 14 days from the date of contact to receive a replacement or refund.

Please note faulty items that have been worn will not be accepted. 

  • Refunds are not available on items that were purchased on sale including purchases were a sale discount has been used

  • AFTERPAY: Please be aware that if a refund is decided upon where Afterpay is utilised, the refund amount returned to the customer is less the Afterpay processing fees.

Discount codes / store credits :

As of August 2021, we no longer apply / combine a store credit and sale code together, these two functions can only be used individually and not in conjunction.

Discount codes :

Please be mindful that any discount code must be applied at the time of sale and will not longer be applied retrospectively or after an order the been placed ( August  2021) .